Terms and Conditions
Welcome to Flowers by Florist. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By placing an order with Flowers by Florist, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Orders and Payment
2.1 Placing an Order
All orders are subject to availability. We reserve the right to refuse any order due to reasons including but not limited to product or service availability, errors in the description or price of the product or service.
2.2 Payment Terms
Payments can be made via our secure payment gateway. Full payment is required at the time of placing the order. Prices are subject to change without prior notice. The payment methods accepted include credit/debit cards, online banking, and other methods as specified on our website.
3. Delivery
We strive to deliver your flowers on the specified date. Delivery schedules may vary based on location, weather conditions, and other unforeseen circumstances. In the event of delays, we will notify you promptly.
4. Returns and Refunds
Our policy states that all sales are final. However, if you receive a damaged or incorrect order, please contact us within 24 hours of delivery. We will assess the situation and provide a refund or replacement as appropriate.
5. Cancellation Policy
You may cancel your order up to 24 hours before the scheduled delivery time without any penalty. Cancellations made within 24 hours of delivery may incur a cancellation fee.
6. User Responsibilities
You agree to provide accurate and complete information when placing an order. It is your responsibility to ensure that the delivery address and contact details are correct. Flowers by Florist is not liable for orders that cannot be delivered due to incorrect information provided by the customer.
7. Intellectual Property
All content on our website, including images, text, and logos, is the property of Flowers by Florist and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
8. Limitation of Liability
Flowers by Florist shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability is limited to the amount paid by you for the services.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Flowers by Florist operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that these Terms and Conditions will otherwise remain in full force and effect and enforceable.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Flowers by Florist regarding the use of our services, superseding any prior agreements.
14. Contact Information
For any questions regarding these Terms and Conditions, please refer to our Contact Us page on the website.
